At Norfolk Broads Direct, the health and welfare of our guests and staff is paramount – and we continue to follow government guidelines regarding the Covid-19 virus. As this situation is completely unprecedented our advice and procedures are likely to change regularly.
On March 23rd 2020 we closed our business to customers, inline with Government guidance and that continues to be the case until at least May 10th. Once we have more information from the Government about a partial return to normality, we will update this page.
We are continuing to contact guests due to arrive in the next 7 days, in order to find alternative dates for travel. Please do not contact us unless your holiday is due to start in the next 7 days. You will appreciate that our team will have their hands full so please do bear with us. If your booking has been made through Hoseasons then please wait for them to contact you.
We will continue to monitor the scientific and Government advice over the coming weeks and will publish updates on our website and social media accounts as the situation develops.
Please understand that this decision has been made as an absolute last resort in the public interest, and the effect on our staff as well as our suppliers is considerable. We thank them all for their efforts and will do all that we can to restore normal service as soon as it is safe to do so so that we can start allowing you to escape to the Broads again.
Thank you all for your patience and understanding at this unprecedented and traumatic time for our business and our country.
Stay safe, and we look forward to seeing you on the other side…
